Last updated: 2026
A. Scope & Acceptance
By using our website and placing an order you accept these Terms & Conditions. Please read carefully.
B. Products & Pricing
- Product details are published on the site. Prices include the listed product price; taxes may apply depending on your location and will be displayed at checkout.
- Prices may be changed at any time but changes will not affect orders already confirmed.
C. Orders & Payment
- Orders placed online are subject to our acceptance. We may refuse or cancel orders due to stock issues, pricing errors, or suspected fraud.
- Payment methods accepted: prepaid online (card/bank/GCash/EasyPaisa/other local gateways as displayed), Cash on Delivery (COD) where available.
- Prepayment discounts (e.g., additional 10% off) are applied at checkout automatically or via code, as the promotion states.
D. Shipping & Delivery
- Standard delivery: within 48 business hours in covered areas (working days). Delivery times may vary for remote locations.
- Free shipping is offered as per current promotions and will show at checkout if eligible.
- If delivery fails due to incorrect or incomplete address we will attempt to contact you; additional courier charges for re-delivery may apply.
E. Cancellations & Order Changes
You can cancel or change an order before it is shipped by contacting our support (WhatsApp/email). Once shipped, order cannot be cancelled — it must be processed through returns policy.
F. Returns & Refunds
See the separate Return & Refund Policy below. Cosmetic products are subject to hygiene rules — we only accept returns for defective/damaged or incorrect items under specified conditions.
G. Discounts & Promotions
Promotions have specific terms (validity, stackability). Fiesta Essentials reserves the right to modify or cancel promotions. Abuse of promo codes may result in order cancellation.
H. Intellectual Property
All website content (text, images, logos) is our property. You may not reproduce or use without permission.
I. Limitation of Liability
We are not liable for indirect, incidental or consequential damages. Our liability for any claim is limited to the purchase price of the product.
J. Governing law & dispute resolution
These terms are governed by the laws of Pakistan. Disputes will be resolved in local courts unless otherwise agreed.
K. Changes to Terms
We may update these Terms; latest version is posted on the site.